Refund policy

Terms & Conditions 
1. General
By accessing and using our website, you agree to be bound by these Terms & Conditions.
2. Products
* All products are handcrafted; variations in color, texture, and veining may occur due to the natural materials used.
* Product images on the website are for reference; actual items may differ slightly.
3. Shipping & Delivery
* Delivery timelines depend on destination and courier services.
4. Returns & Exchanges
* Due to the handcrafted and natural nature of our products, returns are only accepted in cases of damage or defect upon delivery.
* Customers must notify us within 24 hours of receiving a damaged product, with supporting photos.